JOB ID: NY6038
Job Title: Manager
Company: Job Chit Chat
Industry/Environment: Retail (Growing and stable company)
Responsibilities:
• Supervise a team of 10 daily through Cisco’s IP contact Express call routing system
• Monitor new Tier One product Support Specialists progress for the duration of training, providing coaching and developmental feedback.
• Create job aids, manuals, visual aids, and other training materials for all Product Support Specialists.
Experience/Skills Needed:
• Efficiently ...
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