Close date: April 17, 2014
Target Start date: July 1, 2014
Duration: 4 Years+
Hours per week: 40
This is a full time position.
Hours are Negotiable.
Job location is Albany, NY.
The Engagement Manager has overall responsibility for all work and quality
assurance deliverables performed by the contractor over the life of the contract.
Duties include but are not limited to:
• Provide senior leadership for all phases of the QA project
• Maintain the overall QA project budget
Must be local to Nassau County NY, No Sponsorship
Support & Configuration Responsibilities
- Troubleshoots technical issues related to software and configuration
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
- Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
- Performs Analysis of task history to prevent/eliminate recurring Support tasks
- Creates configuration specification and ...
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