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help desk in Albany

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  1. Help Desk Support Technician

    The Help Desk Support Technician provides end user support, solving day-to-day issues for CommerceHub’s internal staff. Responsible for: Responding to requests for assistance and providing support and advice to users regarding CommerceHub’s desktop and VDI environment, network resources, and end- user security incidents Identifying and troubleshooting issues Coordinating with other IT areas to resolve issues, as needed Setting up and maintaining laptops and thin clients used for internal and ...

  2. Peoplesoft

      Under the general direction of the Application Development Manager, the Application Development Assistant Manager will work closely with the Redesign Project Team and will be responsible for, but not limited to, the following: Job Duties: ·         Work on, develop and track progress against project plans, schedules and events ·         Work with Application Development staff and work closely with client personnel and resourcesto ensure that the appropriate staff is assigned and other resources ...

  3. Computer Support Technicians

    We are currently seeking entry level Computer Support Technicians for several of our clients in downtown Albany. These are long term, indefinite length positions, with full-time hours. Candidates will be responsible for directing in/outbound help desk tickets, resolving basic technical issues over the phone, or through remote terminal access. Position Description: Perform basic Computer Support duties; answer phones, analyze user issues and work to resolve system user issues within targeted ...