AccuStaff is a locally owned temporary staffing service with offices in Albany, Johnstown, and Malta, NY. We specialize in providing temporary, temp-to-hire, and direct hire employment opportunities in administrative support, technical and light industrial fields. Positions typically are on a full-time, long and short-term basis. We’ve been successfully matching up great candidates with great employers for over 30 years!
We are seeking several detail-oriented Renewal Assistants & Customer ...
JOB ID: NY5427
Job Title: Service Delivery/Call Center Manager
Company: Job Chit Chat
Industry/Environment: Healthcare, Software
Responsibilities:
• Manage and coach call center team operations.
• Establish and monitor call center metrics, quality, performance & training/development of a team of specialists.
Experience/Skills Needed:
• Hands on coaching and management of call center operations including queue management, team performance, and knowledge management and measuring/coaching to metrics ...
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